Privacy Policy

At ZaraLume, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and safeguard your data in compliance with international regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website, you consent to the practices described below.

Information We Collect

We may collect the following types of information when you interact with our site:

• Personal Data: Such as your name, shipping address, and email address, provided during checkout or inquiries.
• Payment Information: Processed securely through third-party payment gateways; we do not store full payment details.
• Browsing Data: Including IP address, device type, browser information, and cookies to enhance your shopping experience.
• Communication Data: Such as emails or messages sent to our support team.

How We Use Your Information

Your data is used for purposes including:

• Processing orders and delivering products like coats, trousers, shorts, sweaters, skirts, and dresses.
• Providing customer support and responding to inquiries via email.
• Improving our website functionality and user experience through analytics.
• Sending marketing communications only with your explicit consent, which you can opt out of at any time.

Data Storage and Security

We implement robust security measures to protect your data:

• Data is stored on secure servers with encryption and access controls.
• We retain personal information only as long as necessary for the purposes outlined or as required by law.
• Regular audits and updates are conducted to maintain compliance with GDPR, CCPA, and other privacy standards.

Sharing of Information

We do not sell your personal data. Information may be shared with:

• Trusted third-party service providers (e.g., shipping carriers, payment processors) solely for order fulfillment.
• Legal authorities if required by law or to protect our rights.

All third parties are obligated to handle data in accordance with this policy and applicable regulations.

Your Rights

Under GDPR, CCPA, and similar laws, you have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict processing of your data.
• Data portability and withdrawal of consent for marketing.

To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by law.

Cookies and Tracking

Our website uses cookies to enhance functionality. You can manage cookie preferences through your browser settings. For details, refer to our separate Cookie Policy.

Changes to This Policy

We may update this policy periodically to reflect legal or operational changes. The latest version will always be available on this page.

Contact Us

For questions about this privacy policy or your data, email us at [email protected].