Shipping Policy

At ZaraLume, we are committed to delivering your fashion items—including coats, trousers, shorts, sweaters, skirts, and dresses—promptly and securely. Please review our shipping details below to understand how we handle your orders.

Shipping Method

We offer Standard Shipping for all orders. This service ensures reliable delivery with tracking provided once your order is dispatched. Please note that we do not currently offer expedited or free shipping options.

Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or sales events, processing may take slightly longer. You will receive an email notification with tracking information once your order ships.

Shipping Destinations and Times

We ship to most international destinations. Standard Shipping delivery times vary by location:

• Domestic (within the country of origin): 3-7 business days after dispatch.
• International: 7-21 business days after dispatch, depending on the destination and customs processing.

Please note that delivery times are estimates and not guaranteed, as they may be affected by factors beyond our control, such as weather, customs delays, or carrier issues.

Shipping Costs

Shipping fees are calculated based on the weight of your order and the destination. The exact cost will be displayed at checkout before you confirm your purchase. There is no minimum order value required for shipping, but free shipping is not available.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress. If you do not receive this email within 3 business days after ordering, please check your spam folder or contact us at [email protected] for assistance.

Address Accuracy

Ensure that your shipping address is complete and accurate at the time of order placement. We are not responsible for delays or losses due to incorrect addresses provided by customers. If you need to correct an address, email us immediately at [email protected], and we will assist if the order has not yet been shipped.

Customs and Import Duties

For international orders, customers are responsible for any customs fees, taxes, or import duties imposed by their country. These charges are not included in the product or shipping costs and must be paid by the recipient upon delivery.

Contact Us

If you have any questions or concerns about shipping, feel free to reach out to our support team at [email protected]. We aim to respond within 24-48 hours during business days.