At ZaraLume, we understand the importance of keeping you informed about your order's journey. Our streamlined tracking process ensures you can monitor your package from dispatch to delivery with ease.

How to Track Your Order

1. Once your order is confirmed and shipped, you will receive a shipping confirmation email at the address provided during checkout. This email includes your unique tracking number and a link to track your package.
2. If you did not receive the email or need assistance, please contact our support team at [email protected] with your order details, and we will promptly provide the tracking information.

Using a Third-Party Tracking Service

For real-time updates on your shipment, we recommend using reliable third-party tracking platforms. One such service is:

• 17Track: A comprehensive global package tracking website that supports multiple carriers. Simply enter your tracking number on their homepage to view detailed shipping status, estimated delivery dates, and location updates.

Tips for Smooth Tracking

• Ensure your tracking number is entered correctly, without spaces or extra characters.
• Note that tracking information may take up to 24 hours to update after shipment.
• For international orders, allow additional time for customs processing, which may not always reflect in tracking updates.

If you encounter any issues or have questions about your order's status, our dedicated support team is here to help at [email protected]. We value your trust in ZaraLume and are committed to ensuring a seamless shopping experience.