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Terms of service

Terms of Service

Welcome to ZaraLume. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

User Agreement

This agreement governs your use of the ZaraLume website for purchasing products such as coats, trousers, shorts, sweaters, skirts, and dresses. By placing an order, you confirm that you are of legal age and capable of entering into binding contracts. All purchases are subject to product availability and acceptance by ZaraLume.

Limitation of Liability

ZaraLume shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability, if any, is limited to the amount paid for the products in question. We are not responsible for issues beyond our control, such as delays caused by third-party shipping providers.

Intellectual Property Protection

All content on this website, including text, graphics, logos, and product designs, is the property of ZaraLume or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Refund Policy

We accept returns and provide refunds for items within 30 days of delivery, provided they are unused, in original packaging, and accompanied by a proof of purchase. Refunds will be processed to the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part. For assistance, contact us at [email protected].

Dispute Resolution

Any disputes related to these terms or your use of our services shall be resolved through amicable negotiation. If unresolved, disputes may be submitted to binding arbitration in accordance with the laws of the jurisdiction where ZaraLume is based, excluding conflict of law principles.

For further inquiries, please email us at [email protected]. These terms are subject to change without prior notice; it is your responsibility to review them periodically.